Resources
Help center
Short answers to the questions we get most. If you don't find what you need, a person will reply to your email within one business day.
Getting started
- What is a Brief?
- A Brief is a shareable page built from your files, notes, and messages. Instead of reading everything, your recipient asks questions and gets answers grounded in the sources you added.
- How do I create my first Brief?
- Sign up, choose New Brief, paste context or upload files, then let Brieflin build the summary, entities, and quick-ask prompts. Review, edit the title, and publish.
- What file types can I upload?
- PDFs, plain text, and pasted content from email, Slack, or meeting notes. Text is extracted server-side and used as evidence for answers.
Sharing and recipients
- Do recipients need an account?
- No. A published Brief opens from its share link with no sign-up. They can read the summary and ask questions immediately.
- Does the share link change?
- No. Publishing returns the same link every time. Use New link only when you intentionally want to invalidate the old one.
- Can I revoke access?
- Yes. Rotate the link from the Brief page, or unpublish it to take it offline.
Plans and billing
- What is included on the free plan?
- Two Briefs with up to five sources each and thirty recipients, so you can run a real handoff before upgrading.
- How do I change or cancel a plan?
- Open Settings, then Billing, to upgrade, switch between monthly and annual, or cancel. Cancellations keep access until the end of the paid period.
- What happens if I go over my Brief limit?
- Your oldest Briefs stay active and the newest ones lock until you upgrade or delete a Brief.
Account and privacy
- How do I reset my password?
- Use Forgot password on the sign-in page. You'll get an email with a secure reset link.
- Can I export or delete my data?
- Yes. Settings includes a full data export and permanent account deletion. You can also file a request from Your Privacy Choices.